Terms and Conditions

Effective Date: 05 May, 2025

Last Updated: 05 May, 2025

Welcome to Nonnye's. These Terms and Conditions (“Terms”) outline the rules, rights, and responsibilities that govern the use of our website and services. By engaging with Nonnye's—whether you are browsing our site, enquiring about our offerings, or entering into a service agreement—you agree to be bound by these Terms.

If you do not agree to these Terms, please refrain from using our services.

1. About Us

Nonnye's is a company that provides professional digital services including:

Website design and development
eCommerce solutions
UX/UI and graphic design
Mobile application development
Custom software development
Digital branding and consultancy services

Registered Office:

Email: info@nonnyes.com

2. Scope of Services

We offer customised digital solutions for both B2B and B2C clients. Each engagement is unique and defined by a written agreement, proposal, or statement of work (“Project Agreement”).

All services are delivered remotely unless otherwise agreed. Additional support, maintenance, hosting, or third-party services may be arranged under separate terms.

3. Formation of Contract

A contract is formed when you:

• Accept a written quote or proposal
• Sign a service agreement
• Confirm service commencement in writing or by email

We reserve the right to decline a project at our sole discretion.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information
• Respond promptly and give timely feedback
• Have rights to all shared content/data
• Make timely payments as agreed

Failure may affect timelines or incur additional costs.

5. Payment Terms

5.1 Invoicing & Schedule

Payments are typically structured as:

• 50% advance
• 25% at midpoint
• 25% at final delivery

Custom plans may be arranged.

5.2 Methods & Currency

Payments via bank, credit card, or digital gateway. Accepted currencies: GBP, USD, EUR.

5.3 Late Payments

Invoices due in 14 days. Late payments may incur interest (8% above UK base rate) and recovery fees.

6. Intellectual Property Rights

6.1 Ownership

We retain ownership until full payment. After payment, you own the final deliverables.

6.2 Third-Party Content

You are responsible for necessary licenses unless otherwise agreed.

7. Revisions and Modifications

Quotes include 1-2 revision rounds. Additional changes may extend timelines and add costs.

8. Confidentiality

Both parties agree to confidentiality unless required by law or with mutual written consent. NDAs available on request.

9. Warranties and Disclaimers

We strive for quality but cannot guarantee error-free results, especially with third-party tools. We are not liable for indirect loss or data issues caused externally.

10. Service Availability and Support

Standard support: Mon-Fri, 9:00-18:00 GMT. 30-day post-delivery bug support. SLAs available separately.

11. Termination

14 days' notice or immediate termination for breach. Work completed will be invoiced; advance may be partially refunded.

12. Force Majeure

We are not liable for delays caused by events beyond our control.

13. Legal Jurisdiction

Governing law:

• UK/EU clients - England & Wales

Disputes resolved by negotiation, mediation, or arbitration.

14. Amendments to Terms

Terms may change. We'll notify clients of material updates before enforcement.

15. Contact

Email: info@nonnyes.com
Address: